Privacy Policy
Privacy Policy – Flash Brand™
Last updated: November 2025
At Flash Brand™ , we value and respect the privacy of our customers. This policy explains how we collect, use, store, and protect the personal information you provide when using our website www.flash-brand.com and our AI-powered design, animation, and video services.
1. Data Controller
Flash Brand™
Coquimbo, Chile
contact@flash-brand.com
+56 9 8659 1099
Legal representative: Mauricio Pacheco Heredia, Digital Marketing Engineer
2. Data we collect
We may collect the following personal information when you use our services or contact forms:
- Full name
- Phone number
- Brand or company information (name, logo, colors, attachments)
- Payment receipts or service orders
This data is requested solely for the purpose of managing the contracted services and maintaining efficient communication with the client.
3. Use of information
The personal information we collect is used exclusively for:
- Develop, deliver and improve the contracted services.
- To communicate with you during the design process or after-sales support.
- Send budgets, quotes or information related to Flash Brand™ services.
- Comply with legal or tax obligations according to Chilean laws.
We never sell, rent, or share your personal data with third parties unrelated to the operation of our services.
4. Data preservation and security
Flash Brand™ stores personal information in systems protected with appropriate administrative and technological security measures to prevent loss, unauthorized access, or improper disclosure.
Only authorized Flash Brand™ personnel can access customer data for operational purposes and under strict confidentiality.
5. Rights of the data subject
According to Law No. 19.628 on the Protection of Private Life (Chile), users have the right to:
- Access the personal information we hold.
- Request the correction, updating or deletion of your data.
- Revoke consent for use at any time.
To exercise these rights, you can contact us at contacto@flash-brand.com indicating in the subject line “Personal Data Request”.
6. Use of cookies
The Flash Brand™ website may use cookies for statistical purposes and to improve the user experience.
The user can disable cookies from their browser at any time without affecting basic site navigation.
7. Policy modifications
Flash Brand™ reserves the right to modify this Privacy Policy at any time to adapt it to legal changes or improvements in our internal processes.
Updates will be published in this same section with the revision date.
8. Contact
If you have any questions, comments, or requests related to our privacy policy, you can contact us through:
Email: contacto@flash-brand.com
Phone: +56 9 8659 1099
Location: Coquimbo, Chile